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Privacy Policy

This Privacy Policy was last updated on January 16, 2025

Zoidii.com (“Zoidii,” “we,” “our,” or “us”) values the privacy of individuals who use the Zoidii website, mobile app, and related services (collectively, the “Services”. ) This Privacy Policy document contains types of information that is collected and recorded by Zoidii.com and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Zoidii.com. This policy is not applicable to any information collected offline or via channels other than this website. By using the Services, you consent to the privacy practices described in this Policy.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. For our Terms and Conditions, please visit our Master Service Agreement.

Information we collect

1. Personal Information The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Additionally, other Users (such as within your company) may give us your Personal Information, such as when a User invites you to join the Services or create an account.

Please note that if you choose not to share certain Personal Information with us, or refuse certain contact permissions, we might not be able to provide certain parts of the Services.

2. Usage Information
We collect information about how you interact with the Services, such as device type, IP address, operating system, browser type, address of a referring website, activity on our website, device ID, access dates and times, location, information related to your transactions on the Services, and other system activity. We do not track users across third party websites.

How we use your information

We use the information we collect in various ways, including to:
  1. Provide, operate, and maintain our website and the Service
  2. Improve, personalize, and expand our website and the Service
  3. Understand and analyze how you use our website and the Service
  4. Develop new products, services, features, and functionality
  5. Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Services, and for marketing and promotional purposes
  6. Send you emails
  7. Find and prevent fraud

Your personal information will not be sold, leased or provided to third parties for marketing purposes without your explicit consent.

Log Files

Zoidii.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Zoidii.com uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read "What Are Cookies" from Cookie Consent.

Third Party Privacy Policies

Zoidii.com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Your personal information will not be sold, leased or provided to third parties for marketing purposes without your explicit consent. Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

Zoidii is committed to protecting the privacy of personal information. Zoidii only requires and stores the minimum level of PII required to uniquely identify and provide services to customers' employees. Some of these include First Name, Last name, company email address, and sometimes company address. We do not store and retain extensive levels of PII that are not required to deliver the contracted service.
Under the General Data Protection Regulation (GDPR) and Data Protection Act 2018 (UK GDPR), we can only use your data for certain reasons where we have a valid legal basis. We will only use (process) your personal data if you have given us consent to do so, it is necessary to fulfill a contract, or it is necessary for a legal obligation.

To deliver services to you, it may be necessary for us to transfer your personal data to the United States. In order to do so, we may request your consent to transfer your personal data under a derogation or may enter into standard contractual clauses with our service providers as needed to ensure compliance with applicable data protection laws.

This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data Collection
We collect personal data that you provide to us when you use our CMMS (Computerized Maintenance Management System) software, such as your name, email address, and other relevant contact details. We also collect usage data automatically through cookies and other tracking technologies.

2. Purpose of Data Use
We process your personal data to provide, maintain, and improve our services, communicate with you, and fulfill legal or contractual obligations. Your data may also be used to send you important updates, promotions, and relevant service information, which you can opt out of at any time.

3. Legal Basis for Processing
We process your data based on legitimate interests, contractual necessity, and your consent, where applicable. You have the right to withdraw consent at any time, and this will not affect the lawfulness of processing carried out before withdrawal.

4. Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, or destruction.

5. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Your Rights
Under the GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and request data portability. If you have any concerns regarding your personal data or wish to exercise these rights, please contact us at [contact information].

7. Data Transfers
We may transfer your personal data outside of the European Economic Area (EEA) where necessary, and we ensure adequate protection measures are in place in accordance with GDPR.

For more details, please contact us for any further questions regarding your privacy (contact us information below).

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Request to Exercise Rights

If you seek to exercise your rights to access, delete, opt-out, amend/rectify, or object/restrict/withdrawal consent, you can reach us at:
Designated Email Address: admin@zoidii.com

The methods for request will take two (2) steps:  one to request the exercise of your rights and the other to verify your identity/request.  

We will respond to a request within ten (10) days and provide information on how it will be processed.  We will respond to a request within forty-five (45) days that begins on the day the request was made.  Note:  It may take up to an additional forty-five (45) days to respond to a request for a maximum of ninety (90) days provided we notify you with an explanation within the initial forty-five (45) days to the reason why it is taking longer to fulfill the request.

As part of the request, we need to verify your identity.  Failure to verify identity may result in a denial of the request.  We will notify you of the failure to verify the request and treat the request accordingly.

Once a request has been approved, we will honor the request to the best of our ability.  The Record of request will be maintained for two (2) years.

If fulfilling a request would reveal Personal Information about another or if you ask us to delete information that is required by law or defend ourselves against claims, your rights may be limited.

If the request is denied, we will inform you of the denial and the basis for the denial.  If the request was partially denied, we will notify you of the part that is exempt from the request and not use any Personal Information retained for any other purposes other than what may be exempt.

Fees for making requests: You can exercise your rights above free of charge or without penalty, but we may limit the number of requests you make or charge a reasonable fee as legally permitted if we find the request to be too burdensome or too frequent.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Zoidii.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Contact

To exercise your rights relating to your Personal Data, or if you have questions regarding our privacy practices, please email us at admin@zoidii.com, call us at +353 1 211 8944 or write to us at:
Zoidii Data Protection Officer
Zoidii Ltd.
6 Fern Road
Sandyford Business Park
Sandyford
Dublin,
D18 FP98
Ireland