Over the last 20 years, I have built my career in Sales and Business Development, working for some great employers alongside talented and committed colleagues. When I started searching for the next role in my career, I asked what would get me excited to get out of bed each morning. When I reached out to my network, several contacts recommended I take a look at Zoidii. Immediately, I was impressed with the people, the mission, the software, the culture, the growth, and the opportunity.
Today, I am excited to announce that I have joined the Zoidii leadership team. As the Director of Sales, I will lead our sales efforts, focused on securing new customers and new partnerships. I am looking forward to building on Zoidii's success by developing new strategies and working with our global team members on executing them. The following outlines my reasons for joining Zoidii:
1. Great team and company culture
Finding a company with a great culture was key for me. Companies with strong company culture are more likely to have better employee retention rates, higher productivity rates, and lower turnover rates. Happy employees are productive employees. The team at Zoidii care about one another, and from my very first days, I felt a strong spirit of camaraderie.
2. The make great CMMS software
Zoidii is CMMS software designed to help manufacturing organizations manage maintenance and repair operations. The CMMS industry has many established players, so bidding on Google keywords is difficult when the competition has vast marketing budgets. As a result, Zoidii has adopted a product-led growth strategy. In this model, the product is the most significant driver of growth. The company is 100% focused on delivering a CMMS application that customers love. When I first tried the software, I found it intuitive and straightforward to use. Common CMMS features have been completely rethought out and designed to be simple to use. The team know their target customer better than anyone having spent years in the field implementing CMMS software, so I am confident the CMMS will get better and better.
3. Customer-obsessed business
True customer obsession involves turning your customers into the company's biggest fans. Companies that build loyal relationships with their customers are more likely to succeed in the long run. More importantly, it feels better working for a company with a strong customer ethos, a company that builds trust, and a company that does right by the customer. During my early conversations, it was clear that everyone at Zoidii focuses on delivering the best customer experience. Everyone in the company is doing everything they can to make our customers happy.
4. The opportunity
I didn't want to find a job; I wanted to find an opportunity—an opportunity to make an impact, and at the same time, an opportunity to grow. With Zoidii, I'll not only be able to work with potential customers on evaluating our software and then making sure those customers are successful, but I'll also own the customer journey strategy and frameworks. My goal will be to seamlessly navigate customers through their journey from initial discovery to becoming long-term customer that relies on Zoidii to improve their business operations and achieve their KPI's. Maintenance has always been a laggard industry, but the pandemic and the great resignation is accelerating the move to CMMS software. Manufacturing organizations now recognize the importance of capturing everything in one central system so that if the team is absent or someone leaves, the business can function as expected. I am incredibly excited about my new role at Zoidii. I have joined at the perfect time as the market transitions off pen & paper, excel, and challenging to use legacy CMMS applications.
