Feature Improvements

1. Upload Repair Videos

All users can now upload repair videos on the mobile web or native app. Capture the full picture — not just photos. Whether it's documenting a fault before a fix, recording a repair in progress, or showing the completed job, video gives your team the context that photos and text alone can't.

Guest users can also attach videos to give more context when submitting work tickets.

How it works: • Create a new work order, or open any existing work order on the mobile app • Tap the attachments section

• Record a new video or select one from your device • Click Submit - the video is uploaded to the work order

Why it matters: • Clearer communication between field technicians and managers • Better training material for recurring repairs • Stronger audit trails and compliance documentation • Reduces return visits by capturing more details the first time

This feature is available now on both iOS and Android. Update your app to the latest version to get started.

As always, reach out to our support team at support@zoidii.com if you have any questions.

2. Videos on in Activity Feeds

In conjunction with the video feature improvement above, users can now view those repair videos in all activity feeds on work orders, asset records, and the notification feed.